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Best cloud-based phone system for small business

Best cloud-based phone system for small business
Posted on Sep 7, 2021

 cloud-based phone system solution

When deciding on the best cloud phone system for small businesses, it is essential to consider your company’s needs. A few things you might think about are whether or not you need custom calling features, how many lines will be required, and what kind of tech support you’ll need. Below, we’ve provided some tips to help choose the best cloud phone system for small businesses.

It’s the perfect time to start looking for a solution to help you grow your small business. Cloud phone systems are affordable and easy to use. They allow entrepreneurs to customize their telephony service; customize everything, from phone numbers to workflows, reports, call routing rules, and more. Here’s what you should know about choosing a phone service for your business.

Best cloud-based phone system for small business

Know-How Many Employees You Have

The number of employees you have will affect the needs of your business. For instance, if you have a large staff, you’re likely to need multiple lines to accommodate everyone. As such, the best cloud phone system for small businesses allows for various lines and users.

If you only have a small team, you may not need this many phone lines. If most employees do not need their extensions, you may opt for a cloud phone system that offers one or two extensions per user account. This way, everyone in your business can be reached through the same number, and there is no need to add additional lines.

Think About Custom Calling Features You Might Need

Some of the best cloud phone systems for small businesses come with a lot of custom calling features. For instance, if you’re concerned about security in your office, you may want to consider a system that offers call encryption and other security features.

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If you’re interested in saving money, you may want to look into systems that allow for local or toll-free numbers. This way, instead of paying for an area code specific to your business, you can choose a number from any available area code and essentially pay for the calls as if they were local. You may also want to look into systems that allow you to customize your caller ID with your company’s name.

Find Out What Kind of Tech Support is Available

You may want a cloud phone system for your business that offers a lot of tech support, or you might prefer one with very little. The amount of tech support provided will depend on the type of system you purchase. For instance, a software-based cloud phone system will likely offer a lot of tech support, while a system that is “hard-wired” into your business’ hardware will not offer much at all.

A cloud phone system is a perfect choice for most small businesses. These systems are generally affordable and easy to use. To choose the best cloud phone system for small businesses, be sure to consider your needs and those of your employees.

It would be best if you also decided on the amount of tech support you want or need. By thinking these things through, you’re sure to find a perfect system for your business. A cloud phone system offers small businesses an array of great features, making them the ideal choice for almost any business owner. While there are many systems available, one of the best cloud phone systems for small businesses can be found by choosing a software-based system that offers high-quality tech support with various customization options.

 

In most cases, you should choose a cloud phone system based on your business needs and the needs of your employees. Be sure to answer these questions as best you can so you have a better idea of how many lines you need, whether or not you need custom calling features, and what kind of tech support is offered. If you’re interested in choosing the best cloud phone system for small businesses for your company, be sure to ask these questions before making a purchase.

By thinking through all of these things ahead of time, it’s easy to find the best cloud phone system for small businesses. Just think about how many employees you have, what kind of tech support you want or need, and how many extensions will be necessary to accommodate everyone. When you answer these questions honestly, it will be easy to choose the just-right system for your business needs.

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You may also want to research different types of cloud phone systems, such as hardware-based or software-based. You may even want to consider using a hybrid system that features components from both hardware and software platforms. By taking the time to answer these questions before deciding, it’s easy to choose the best cloud phone system for small businesses.

In most cases, you’ll want to choose a system that offers high-quality tech support and the ability to customize your business’ calling features. To select this type of system, be sure to consider how many employees you have, what kind of tech support you need or want, and how many extensions are necessary. By carefully answering these questions, it’s easy to find a perfect system for your business needs.

What is a cloud-based phone system?

A cloud-based phone system uses the internet, rather than traditional phone lines, to connect calls. Rather than using a landline or cell service from a third-party telephone service provider, you’d be using your Internet connection to send and receive phone calls.  They’re also referred to as Internet-powered phone systems.

What are the benefits of cloud-based phone systems for small businesses?

Not needing a contract –  there is no need to enter into a contract with your ISP, and you can cancel whenever you want, at any time. There is a lower cost for doing business – there is no need to pay for monthly line rental costs, and you only pay for the phone system features you want. The capability of more features –  cloud-based phone systems often have a “freemium” model where certain essential functions are accessible or come as part of your monthly ISP fee. Still, certain higher-level functions require you to purchase a monthly subscription.  Additionally, many lower-cost phones and accessories can be used with your system without paying for them upfront. Ability to reduce infrastructure costs – depending on your ISP setup, the cloud-based phone system will only require a single internet connection rather than two or three lines from traditional telephone service providers at each location.

 

Cloud-based phone systems are typically only recommended for businesses with 1 – 100 employees and generally require a business office to install the cloud-based telephone system and take advantage of all the stated benefits. However, there is no limit on how many locations can be connected (e.g., if you have multiple offices)

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What is the difference between a virtual phone number and a toll-free number in a cloud-phone system?

A virtual phone number is not connected to a third party, while a toll-free telephone number is connected to a third-party provider for routing purposes.  Within some cloud-based phone systems, a virtual telephone number and a toll-free number are the same things.  In other cloud-based phone systems, both numbers exist as distinct features that can be purchased as needed.

How do cloud-based phone systems work?

The key to understanding how a cloud-based telephone system works is similar to VoIP (Voice over Internet Protocol), which large companies have used for years.  Using the cloud-based phone system, calls are made over the internet connection of your business.  This is done either through a landline or through VoIP.

Who should use a cloud-based phone system?

Any small business with an internet connection can benefit from using a cloud-based telephone system. Cloud-based phone systems are highly recommended for small businesses who want to avoid the hassle of maintaining their telephone system.

It’s not just limited to small businesses; there are large companies that use cloud-based phone systems. The key is that they have an internet connection.

 

How much money can someone save with a cloud-based phone system?

A cloud-based phone system can save you hundreds each year, and in most cases, thousands. The most significant savings come from avoiding infrastructure costs for the phone system (e.g., buying phones and paying for line rental), along with lower administration costs, such as adding new employees quickly without having to worry about line rental charges.

 

What is the difference between a cloud-based phone system and a VoIP system?

A cloud-based phone system is not the same as a VoIP (Voice over IP) setup. A cloud-based phone system will route calls over your internet connection, while a VoIP telephone service requires you to have a separate broadband line into your business that routes call outside of the office.

 

How many users can be on a cloud-based phone system?

The only limit is the number you’d like to have on your system, not how many lines are available or how many telephones are in the office. Plans start at 50 users.

 

How does cloud-based phone system work for international calling?

The beauty of using a cloud-based telephone service is that it’s straightforward to add an International line or newlines in different countries. Like adding more extensions within your office, all you need is the appropriate extension code and the phone number.

 

 

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