CALL CENTER





Cloud Call Center

Host your call center online, and work with employees in different locations. Our expert representatives are available to assist you 24/7/365. No issue is too big or too small!



CALL CENTER PRO

$29.95

  • Auto-Attendant (IVR)
  • Voicemail & Voicemail-to-Email
  • Agents Shared across Sites
  • HD Music-on-Hold
  • Scheduler_Night Mode
  • Agents on Cell Phones
  • Analog & IP Phones
  • Ring-All (Blast Group)
  • Call Forwarding
  • Name Directory
  • DIDs
  • Unlimited VoIP Accounts
  • PSTN Fallback
  • Branch Office Support
  • Web-based Control Panel
  • Powerful Reporting
  • Hands Free Auto Phone Provisioning
  • FAX Support_BLF Support_E911 Support
  • Agent Variable Log-off
  • Agent Call Recording
  • Live Backup Server
  • Multiple Deployment Management
  • Paging / Zone Paging
  • Intercom / Zone Intercom
  • Custom Caller IDs
  • Upload Voice Prompts
  • Outlook Integration
  • Custom CTI (API)
  • Conference Bridges
  • Extension Groups
  • Routing by DIDs
  • Voicemail Groups
  • Advanced Call Forwarding
  • Call Return & Call Out
  • Report Exporting
  • IVR Authentication
  • SMS/Pager Voicemail Notify
  • Alerts & Notifications
  • Trunks Status Pages
  • Historical System Graphs
  • Find Me Follow Me
  • Mobile & Soft Phone Integration
  • Music-On-Hold (Unlimited)
  • Full Featured A.C.D.
  • Skills-Based Routing
  • Graphical Queue Reports
  • Barge Report
  • Click to Dial GUI
  • Advance Caller DID management
  • Advance Reporting
  • Predictive & Auto Dialer Integration
  • Drag & Drop Dial Plan
  • Real-Time Queue Stats

CALL CENTER ENTERPRISE

$34.95

  • Auto-Attendant (IVR)
  • Voicemail & Voicemail-to-Email
  • Agents Shared across Sites
  • HD Music-on-Hold
  • Scheduler_Night Mode
  • Agents on Cell Phones
  • Analog & IP Phones
  • Ring-All (Blast Group)
  • Call Forwarding
  • Name Directory
  • DIDs
  • Unlimited VoIP Accounts
  • PSTN Fallback
  • Branch Office Support
  • Web-based Control Panel
  • Powerful Reporting
  • Hands Free Auto Phone Provisioning
  • FAX Support_BLF Support_E911 Support
  • Agent Variable Log-off
  • Agent Call Recording
  • Live Backup Server
  • Multiple Deployment Management
  • Paging / Zone Paging
  • Intercom / Zone Intercom
  • Custom Caller IDs
  • Upload Voice Prompts
  • Outlook Integration
  • Custom CTI (API)
  • Conference Bridges
  • Extension Groups
  • Routing by DIDs
  • Voicemail Groups
  • Advanced Call Forwarding
  • Call Return & Call Out
  • Report Exporting
  • IVR Authentication
  • SMS/Pager Voicemail Notify
  • Alerts & Notifications
  • Trunks Status Pages
  • Historical System Graphs
  • Find Me Follow Me
  • Mobile & Soft Phone Integration
  • Music-On-Hold (Unlimited)
  • Full Featured A.C.D.
  • Skills-Based Routing
  • Graphical Queue Reports
  • Barge Report
  • Click to Dial GUI
  • Advance Caller DID management
  • Advance Reporting
  • Predictive & Auto Dialer Integration
  • Drag & Drop Dial Plan
  • Real-Time Queue Stats


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