Cloud Call Center
Host your call center online, and work with employees in different locations. Our expert representatives are available to assist you 24/7/365. No issue is too big or too small!
CALL CENTER PRO
$29.95
- Auto-Attendant (IVR)
- Voicemail & Voicemail-to-Email
- Agents Shared across Sites
- HD Music-on-Hold
- Scheduler_Night Mode
- Agents on Cell Phones
- Analog & IP Phones
- Ring-All (Blast Group)
- Call Forwarding
- Name Directory
- DIDs
- Unlimited VoIP Accounts
- PSTN Fallback
- Branch Office Support
- Web-based Control Panel
- Powerful Reporting
- Hands Free Auto Phone Provisioning
- FAX Support_BLF Support_E911 Support
- Agent Variable Log-off
- Agent Call Recording
- Live Backup Server
- Multiple Deployment Management
- Paging / Zone Paging
- Intercom / Zone Intercom
- Custom Caller IDs
- Upload Voice Prompts
- Outlook Integration
- Custom CTI (API)
- Conference Bridges
- Extension Groups
- Routing by DIDs
- Voicemail Groups
- Advanced Call Forwarding
- Call Return & Call Out
- Report Exporting
- IVR Authentication
- SMS/Pager Voicemail Notify
- Alerts & Notifications
- Trunks Status Pages
- Historical System Graphs
- Find Me Follow Me
- Mobile & Soft Phone Integration
- Music-On-Hold (Unlimited)
- Full Featured A.C.D.
- Skills-Based Routing
- Graphical Queue Reports
- Barge Report
- Click to Dial GUI
- Advance Caller DID management
- Advance Reporting
- Predictive & Auto Dialer Integration
- Drag & Drop Dial Plan
- Real-Time Queue Stats
CALL CENTER ENTERPRISE
$34.95
- Auto-Attendant (IVR)
- Voicemail & Voicemail-to-Email
- Agents Shared across Sites
- HD Music-on-Hold
- Scheduler_Night Mode
- Agents on Cell Phones
- Analog & IP Phones
- Ring-All (Blast Group)
- Call Forwarding
- Name Directory
- DIDs
- Unlimited VoIP Accounts
- PSTN Fallback
- Branch Office Support
- Web-based Control Panel
- Powerful Reporting
- Hands Free Auto Phone Provisioning
- FAX Support_BLF Support_E911 Support
- Agent Variable Log-off
- Agent Call Recording
- Live Backup Server
- Multiple Deployment Management
- Paging / Zone Paging
- Intercom / Zone Intercom
- Custom Caller IDs
- Upload Voice Prompts
- Outlook Integration
- Custom CTI (API)
- Conference Bridges
- Extension Groups
- Routing by DIDs
- Voicemail Groups
- Advanced Call Forwarding
- Call Return & Call Out
- Report Exporting
- IVR Authentication
- SMS/Pager Voicemail Notify
- Alerts & Notifications
- Trunks Status Pages
- Historical System Graphs
- Find Me Follow Me
- Mobile & Soft Phone Integration
- Music-On-Hold (Unlimited)
- Full Featured A.C.D.
- Skills-Based Routing
- Graphical Queue Reports
- Barge Report
- Click to Dial GUI
- Advance Caller DID management
- Advance Reporting
- Predictive & Auto Dialer Integration
- Drag & Drop Dial Plan
- Real-Time Queue Stats
Start the Conversation
Speak with one of our representatives today to learn about what CFBTel can do for your business.