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US-Based IT Outsourcing

Outsourcing your IT will allow you to run a more flexible, agile and scalable IT operation than you are able to provide in house. CFBTEL can re-energies your IT team, freeing up more of their time to spend on strategic projects rather than BAU IT.

How CFBTEL Can Help

We are helping companies with 50-1000 employees; our IT outsourcing solution enables you to hand over full responsibility for your end-users and your infrastructure to us.

Our 24/7/365 service desk will deliver 1st, 2nd, and 3rd line support to your end-users and look after your infrastructure to your defined hours and standard SLAs while ensuring the outcomes are fully aligned to your business objectives.

With CFBTEL’s outsourcing solution, you can also tap into an experienced team of IT consultants, software engineers, cloud architects, and project managers for IT consultancy or additional support to implement significant IT infrastructure and application transformation projects faster.


Top CFBTEL IT Outsourcing Advantages

Reduced Labor Costs

Hiring and training staff is expensive, especially for short projects, and temporary employees rarely produce the high-quality work you need. When you outsource, you convert fixed labour costs into variable costs, meaning you only pay for the services you consume.

Maintain Operational Control

Operations with rising costs should be considered for outsourcing. Departments that might have evolved over time into uncontrolled and poorly managed areas are good candidates. An outsourcing company can often bring better management skills to your company.

Develop Internal Staff

A large project can require skills that your staff does not possess. CFBTEL IT outsourcing, can provide you with the people who possess the skills you need while your people work beside them to acquire a new skill set.

A Strategic Business Enabler​

Managed Service Desk

Option 1:
I want a partner to provide a fully managed service desk for my end-users so I can focus on transformation

If you don’t want internal resources tied up delivering end-user support, you can leverage our fully managed service desk solutions:

Supported Service Desk

Option 2:
I want to continue to manage my service desk but I need help maintaining skills and resources

If you’re spending a lot of time finding and maintaining the right resource level and skill sets, you can leverage our flexible IT support services:

Thinking of Switching IT Service Provider?​

If you’re considering moving from your existing IT service provider to a new one then you will want to understand the potential challenges and risks that this might involve.
We recommend following a simple process to make sure you carefully examine the reasons you want to move away from your current provider and ensure you end up with the right new partner for your business.

Project Initiation

We appoint a dedicated transition manager, establish the transition plan and agree the transition success criteria and implementation approach.

Knowledge Transfer

We capture, and share knowledge held by existing suppliers and internal teams. We outline the roles and responsibilities of each party in the process.


We capture information relating to the agreement, deployment and configuration of the toolsets to support the managed service.

Interim Support

We take responsibility from the current supplier or client for services in a phased approach to mitigate any potential impact on business as usual.


Following the “service commencement date” we contractually take responsibility for the delivery of all in-scope services.

CFBTEL Business Cloud Solutions​


Cloud Communications

CFBTEL Cloud Communication is a full-featured Unified Communications solution designed for SMBs. UC features, including presence, instant messaging, conferencing, and mobility.

Cloud Computing​

The CFBTEL Cloud Computing​ gives your business the ability to leverage powerful computing power and infrastructure without the headaches of building everything from scratch.

Cloud Connectivity​

Simplify network management with fast, reliable connections and managed network services. converge voice and data, and optimize network scalability and security.

Become a Better Business, Let's Get Started.

How can we help you?

CFBTEL service expert will contact you to create a plan
that equips your business with the right speed, and your budget with the right price.

With CFBTEL since 2014

With CFBTEL since 2015


With CFBTEL since 2015

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