About CFBTEL
About CFBTEL
Founded in 2011, CFBTEL focuses on practical strategies instead of buzzwords, making technology a driver of growth, not a roadblock. We believe IT should empower your business, streamline operations, and keep your data safe.
Our story
Like many businesses, we started small.
A small team of engineers shared one frustration: watching businesses waste time and money on IT systems that repeatedly failed them. Over the years, we’ve led clients through big transitions:
- Manual workflows shifting into automation
- On-premises servers moving to the cloud
- Security risks turning into compliance-ready infrastructures
Our growth has always followed one simple rule: when our clients succeed, so do we.
Our mission
We exist to make IT simple, secure, and scalable.
Responsiveness
Our average help desk response time is just 3.5 minutes.
Clarity
No tech-speak. We explain in plain English so you always know what’s happening.
Reliability
24/7/365 monitoring and remote support, so your business stays up and running.
Our values
Principles that matter just as much as technology.
Trust & Transparency
No hidden fees, no fine print.
Proactive Support
We don’t wait for issues; we eliminate them before they cause damage.
Innovation
We leverage AI-driven monitoring and zero-trust security, always adopting new technology to keep clients ahead.
Partnership
Your goals guide our work. Your wins are our wins.
Meet the team
The people behind your IT.
Executive leadership
Mak is the driving force behind CFBTEL, bringing people, ideas, and technology together to create reliable solutions for every client. As CEO, he leads the team with a strong focus on collaboration, service, and making sure each customer feels valued and supported.
Med brings extensive sales experience and a people-first approach to CFBTEL. He focuses on building strong client relationships, understanding each customer’s needs, and connecting them with solutions that support long-term growth and success.
Jay leads CFBTEL’s technology strategy with a focus on innovation, reliability, and long-term performance. He works closely with the team to develop secure, scalable solutions that help clients stay connected, protected, and ready for what’s next.
Technical support
Jon brings strong technical expertise and a calm, dependable approach to every support request. He helps solve complex issues, keeps systems performing reliably, and ensures clients receive clear, effective guidance when they need it most.
Alvaro provides dependable technical support with patience, care, and close attention to detail. He works to resolve issues efficiently, keep systems running smoothly, and ensure every client receives clear, responsive assistance.
Matt delivers responsive technical support with a practical, solutions-focused approach. He helps troubleshoot issues, maintain reliable systems, and provide clients with clear guidance that keeps their technology working smoothly.
Steven provides reliable, hands-on technical support with a strong focus on accuracy and customer care. He works efficiently to resolve issues, maintain smooth system performance, and ensure clients receive clear and dependable assistance.
Carlos provides responsive technical support with a practical and customer-focused approach. He works to resolve issues efficiently, maintain reliable systems, and help clients feel confident using their technology.
Sam offers technical assistance by investigating issues, supporting users, and maintaining technology. His calm style and clear explanations make challenges easier for clients.
Rafa helps clients troubleshoot hardware, software, and network issues efficiently. He combines technical knowledge with clear communication for quick resolutions.
Sina keeps client environments stable and secure by resolving requests, monitoring performance, and identifying issues early. His detail-oriented approach supports smooth operations and reliable IT service.
Vitor delivers hands-on technical support across a wide range of IT systems, helping clients minimize downtime and maintain business continuity. He approaches each request with patience, precision, and a commitment to finding effective long-term solutions.
Infrastructure and engineering
Idin oversees the VoIP and SIP infrastructure, managing call routing and PBX systems for reliable communications. He monitors the network to prevent disruptions, ensuring smooth call connections and addressing issues proactively.
Amir creates scalable software solutions that support CFBTEL’s growth. He shapes architecture, improves reliability, and turns complex requirements into maintainable products. Collaborating with teams, he solves challenges and delivers secure solutions that add value.
Andrew creates user-friendly digital experiences by understanding needs and simplifying IT services. His approach helps CFBTEL develop effective, easy-to-use products aligned with customer and business goals.
Operations and marketing
Paola coordinates provisioning and project activities with a strong focus on communication, organization, and timely delivery. She helps keep each implementation on track and ensures a smooth experience from planning through completion.
Mehrshid oversees CFBTEL’s financial operations with accuracy, organization, and careful attention to detail. She supports responsible planning, smooth day-to-day processes, and the financial stability needed for the company’s continued growth.
Veronica helps keep daily operations organized while supporting the company’s marketing efforts. Her reliable, detail-oriented approach ensures the team stays coordinated and clients receive a professional, consistent experience.
Melody leads CFBTEL’s marketing initiatives with creativity, strategy, and a clear understanding of the brand. She develops engaging campaigns, strengthens the company’s presence, and communicates CFBTEL’s value to clients and partners.
Why CFBTEL
Why businesses choose CFBTEL.
- An average response time of just 3.5 minutes
- Continuous 24/7 monitoring and advanced cybersecurity protection
- Cloud-first strategies designed for small and medium businesses
- More than 200 client partnerships across multiple industries
- Local service for businesses across Orange County and Greater Los Angeles
Contact CFBTEL
Book a free consultation with our Costa Mesa team
- 949-381-2525
- 3151 Airway Ave, Suite B2, Costa Mesa, CA 92626
Serving all of Orange County & Greater Los Angeles. - On-site staff: Mon-Fri 8:00am-7:00pm, Sat 8:00am-4:00pm
Remote support and infrastructure monitoring: 24/7
